KnowU Wellbeing Privacy Policy

Effective from: 08 / 09 / 2025

Who We Are

KnowU Wellbeing offers independent, one-to-one health and lifestyle check-ins. We create a relaxed, supportive space for people to explore their wellbeing through optional physical measures, personal conversations, and on-the-spot testing.

What Data We Collect

We may collect the following personal information directly from you, with your consent:
• Your name and contact details (if you book or request follow-up)
• Health measurements or test results (e.g. blood pressure, BMI, cholesterol, HbA1c, triglycerides)
• Notes from conversations about your lifestyle (e.g. sleep, stress, smoking, physical activity, and nutrition)

How Your Data Is Used

We use this information to:
• Provide you with a personalised results card for your own use
• Signpost you to appropriate support if needed
• Produce anonymised workplace summaries (with no names or identifying details)

We never share your individual data with your employer.

How Your Data Is Stored

• We store personal data securely and only retain it for as long as necessary
  • We minimise data storage and access, and only hold what is needed to deliver your service
  • You can request access to, correction of, or deletion of your data at any time

All personal data collected is stored using Jotform, a GDPR-compliant platform. For certain on-the-spot blood testing, we also use PocDoc, which is a CE-marked and GDPR-compliant platform for secure processing of test results.

For more information on how these platforms handle data, visit:

• Jotform: www.jotform.com/gdpr-compliance
• PocDoc: www.mypocdoc.com

Your Rights

Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Ask us to correct or delete it
• Withdraw your consent at any time

Contact: info@knowuwellbeing.co.uk

Website and Cookies

Our website may use basic cookies for functionality and performance. We do not collect personal information via cookies unless you actively submit it via an enquiry form.

Updates

Any changes to this policy will be posted on our website:
www.knowuwellbeing.co.uk/privacy-policy

Company Information

KnowU Wellbeing Ltd is registered in England and Wales.

• Company Registration Number: 16502979
• Registered Office Address: 48 Newnham Green, Great Yarmouth, NR31 7JX

• VAT Registration Number: 499 3876 07

Data Protection Registration

KnowU Wellbeing is registered with the Information Commissioner’s Office (ICO) as a data controller under reference ZB981503.